PRIVACY POLICY
1. Introduction
At Awake2Oneness.com, we are deeply committed to protecting and respecting your privacy. We understand how important your personal data is, and we are dedicated to maintaining the confidentiality, integrity, and security of the information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By accessing or using our website, awake2oneness.com, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please refrain from using the site.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access awake2oneness.com (“Website”). Awake2Oneness is the controller and is responsible for the processing of your personal data under this policy.
References to “we,” “us,” or “our” in this document refer to Awake2Oneness.
For any privacy-related questions or requests, please contact us at [email protected].
3. Categories of Data We Process
We collect and process a variety of personal data to provide and enhance the services available on our Website. The data we collect may include:
a. Usage Data:
Includes information about your browser type and version, IP address, time zone setting and location, browser plug-in types, pages visited, session duration, and other diagnostic data collected through cookies and similar technologies.
b. Account Data:
Includes your name, email address, mailing address, and phone number provided during account registration or profile creation.
c. Profile Data:
Includes your preferences, service usage behavior, past purchases, bookmarked or favorited items, and subscription settings.
d. Communication Data:
Includes any information contained in communications sent to us via email, contact forms, chat systems, or customer support interactions, including the communication history.
e. Technical Data:
Includes device identifiers, server logs, system and application configurations, operating system and platform, and other technology used to access the Website.
f. Transaction Data:
Includes details of services purchased, billing details, payment method, and delivery information. No full payment card information is stored on our servers.
g. Preference Data:
Includes your communication preferences, responses to marketing and promotional emails, and interests as expressed in profile settings or activity on the Website.
4. Legal Bases for Processing Personal Data
We process your personal data under the following legal bases, depending on the specific categories and uses of data:
– Legitimate Interests: To provide and improve our services, maintain business records, communicate with users, protect our Website, and detect or prevent fraud.
– Contractual Necessity: To fulfill our obligations to you when you request or purchase services from us.
– Consent: For specific types of processing such as direct marketing, cookie use for analytics purposes, or optional surveys.
– Legal Obligation: To comply with applicable legal and regulatory requirements.
5. Your Rights Under GDPR and CCPA
Subject to applicable law, you may have the following rights:
– Right of Access: Request a copy of your personal data we hold.
– Right to Rectification: Correct any incorrect or incomplete information.
– Right to Erasure: Request deletion of your personal data under certain circumstances.
– Right to Restriction: Request limitation of data processing in specified scenarios.
– Right to Data Portability: Request transfer of your personal data to another provider.
– Right to Object: Object to certain types of processing, including direct marketing.
– Right to Withdraw Consent: Where our processing is based on your consent, you may withdraw that consent at any time.
– Right to Non-Discrimination (under CCPA): You will not receive discriminatory treatment for exercising your privacy rights.
To exercise your rights or for more information, please email us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. These include:
– SSL encryption for data in transit
– Secure access controls and authentication mechanisms
– Regular data backups and secure hosting environments
– Administrative safeguards including employee training and confidentiality agreements
Although no system can guarantee absolute security, we are committed to maintaining best practices and proactive measures to safeguard your data.
7. International Data Transfers
Some of your data may be transferred to and processed in countries outside the European Economic Area (EEA) or California. In such cases, we ensure an adequate level of data protection by using European Commission-approved Standard Contractual Clauses, and that appropriate safeguards are maintained in accordance with relevant data protection laws.
8. Data Retention
We retain your personal data only as long as is reasonably necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements. Our current retention policy includes:
– Account and Profile Data: Retained while your account is active and for up to 24 months following account termination.
– Communication Data: Retained for 36 months for support history and legal compliance.
– Transaction Data: Retained for 7 years in accordance with financial and tax obligations.
– Analytics and Technical Logs: Retained for 12–24 months.
– Preference Data: Retained as long as you subscribe to marketing communications or until consent is withdrawn.
9. Cookie Policy
We use cookies and similar tracking technologies on awake2oneness.com to collect and store certain information. Types of cookies used include:
– Essential Cookies: Necessary for the proper functioning of the Website.
– Functional Cookies: Enhance usability and site functionality.
– Performance & Analytics Cookies: Help us understand and analyze how users engage with the site.
– Advertising & Targeting Cookies: Track user interests to offer personalized ads (only set where legitimate interest or consent applies).
10. Cookie Management and Consent
You can manage your cookie preferences at any time using the cookie consent banner on awake2oneness.com. Most browsers also allow you to refuse or delete cookies via individual settings. We conform to GDPR transparency and consent requirements as well as CCPA’s “Do Not Sell or Share My Personal Information” requirements. You may opt out of third-party tracking technologies where applicable.
11. Children’s Privacy
Awake2Oneness.com is not intended for children under the age of 13, and we do not knowingly collect or solicit personal data from individuals under 13 years of age. If you believe that a child under 13 has provided us with personal data, please contact us immediately at [email protected] so we can take appropriate action.
12. Policy Updates & Notification of Changes
We may update this Privacy Policy periodically to reflect changes in our operations, regulatory requirements, or industry practices. Any material updates will be made available on this page, and, where required by law, we will notify you of such changes via prominent notice or email.
13. Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your data is handled, please contact:
Awake2Oneness
Email: [email protected]
Website: https://awake2oneness.com
We are committed to protecting your data rights and fully comply with GDPR, CCPA, and other applicable data privacy laws. For any further assistance or to exercise your rights, please email us at the address above.